Why is it important to know if and how you add value to your clients?

Growth through public stimulation of RTDI has become an important item on the policy agenda and has resulted in viewing RTDI funding as investments that should drive economic performance and improve quality of life for citizens. Policy makers and funding agencies are therefore becoming increasingly interested in, not only the returns, but also the performance of the funding system in general and the added value that comes with the money in particular. To meet this trend of an increasing demand for accountability of agencies, the TAFTIE self-assessment tool of agency effectiveness has been developed.

By using this tool an agency can

• Improve the communication regarding the effects of agency activities
• Actively manage value-adding activities that were previously tacit and thus not managed
• Identify weak spots and blind spots, i.e. lack of specific value-adding activities
• Provide input for developing and improving value-add strategies

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